If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. Let me know how it goes and you have a great day! Let me know how it goes for further assistance.
If you are having issues with the PC, I would suggest you contact our HP phone support so that they can go ahead and help you ship out a set of recovery media which would be for Windows 8.1 and once you have installed the Operating system and if you have upgraded to Window 10 before July 29, 2016, then you can go ahead and upgrade to Windows 10 without any issues. If you have installed a retail copy of Windows, then I would suggest you download and install the drivers from our HP support website, using this link: So did you install Windows 10 using the upgrade option or have you installed a retail copy of Windows. How are you trying to install Windows 10? Is it a retail copy of Windows or OEM?Īfter going through the product specifications found that you had Windows 8.1 installed on your PC. To provide you with an accurate solution, I'll need a few more details: Don't worry as I have a few suggestions which should help you resolve this issue. I understand you are having issues with Windows 10 installation on your HP stream notebook. Hi you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you.
Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.